Terms and Conditions

Terms and Conditions

As a person in charge of the reservation and the rent of the tourist housing apartment, I read and accept the conditions of the present contract for being able to do the reservation.

1. Viajes Integrados and Servicios Integrados La Gomera promote an affable, cordial and responsible relation with their clients.

2. The received information is considered to be correct and sufficient for the enjoyment of the stay.

3. The clients having realized the reservation and all the doubts have been exposed.

4.That Viajes Integrados and Servicios Integrados La Gomera give very concrete services, which are, making the contact between the client and the owner of the housings and once inside of it, and fulfilling with all the obligations mentioned in this contract it finish their responsibility and pass to belong to the owners of the reservated accommodation.

5. That the team of Viajes Integrados and Servicios Integrados La Gomera will be charmed on solving any doubt that could appear during the stay, always it is being made inside respect and mutual warmth.

6. If the clients cannot or do not want to enjoy the housing for meteorological reasons or for any other circumstance, we promise to look for alternatives depending on the full price and availability, but there will never be indemnification or return of the deposit.

7. Making an online reservation the  total rent has to be paid by confirming the booking. Realising a reservation by e-mail we will charge a pre-payment of three nights up to 50 % of the rent (depending on the owner) and a booking fee of 18,– Euros. The rest of the rent has to be paid latest three days before arrival. This can happen by bank transfer or bey credit card. The account number and the link for to pay by card we will send in the booking confirmaion.

8. Viajes Integrados and Servicios Integrados La Gomera will not charge a booking fee for online reservations.

9. If the clients cancel the reservation for any reason, the cancellation has to be sent by e-mail. From this day on the cancellation fee will be calculated as following plus a processing fee of 25,– Euros:
cancellation until 28 before the beginning of the reservation 20 % of the rent
cancellation until 21 before the beginning of the reservation 40 % of the rent
cancellation until 14 before the beginning of the reservation 60 % of the rent
cancellation until 7 before the beginning of the reservation 80 % of the rent
cancellation 0-6 days before the beginning of the reservation 100 % of the rent

10. In the event of cancellation due to travel restrictions, such as in the case of COVID-19, the deposit / payment will be reimbursed; only a handling fee of EUR 25 will be retained.

11. At the day of the arrival the apartment/house will be ready for occupation at 4 o’clock in the afternoon. The day of the departure it has to be left until 12 o’clock in a clean and tidy condition.

12. That this contract gives itself accepted on the part of the client, once realized the reservation.

13. The present contract will give itself finished as soon as the client arrives to the chosen housing and has fulfilled all the conditions.

The latest changwas on the 21rst of May of 2020